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Shipping Policy

Local Shipping:

  1. We offer local shipping within the Metro Atlanta area.

  2. Shipping rates for local orders will be calculated based on the weight of the package and the distance to the destination.

  3. Delivery times for local orders will be [specify timeframe] from the date of purchase.

  4. We are not responsible for any delays due to unforeseen circumstances such as weather conditions or carrier issues.

  5. If the package is returned to us due to incorrect address or failure to receive the package, the customer will be responsible for the additional shipping costs to resend the package.

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International Shipping:

  1. We offer international shipping to all countries where shipping is possible.

  2. Shipping rates for international orders will be calculated based on the weight of the package and the destination.

  3. International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost.

  4. Delivery times for international orders may vary depending on the destination country and customs clearance procedures.

  5. We are not responsible for any delays or extra fees that may arise due to customs or other issues.

Return & Exchange Policy

  1. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it for a refund or exchange within 3-5 business days from the date of delivery.

  2. To initiate a return or exchange, please contact our customer service team at [insert email or phone number] with your order number and the reason for the return.

  3. The product must be in its original condition and packaging, with all tags attached and any accessories included.

  4. Once your return is received and inspected, we will send you an email notification to confirm receipt and refund or exchange.

  5. Refunds will be issued to the original payment method and may take up to 5-7 business days to process.

  6. Shipping charges are non-refundable unless there was an error on our part.

  7. If you receive a defective or damaged product, please contact us within 48 hours of delivery to arrange for a replacement or refund.

  8. We reserve the right to refuse any returns that do not meet our return policy requirements.

  9. Please note that any items purchased during a sale or promotion may not be eligible for a return or exchange.

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